Delivery Information

All of the products that we sell have the added benefit of free mainland UK delivery included as standard, unfortunately we cannot offer this free service to every part of the UK because of the cost implications, we can however, quote for the extra cost on an individual basis and you can either fill out our contact us form or alternatively you can Email us directly at info@ultimategamesroom.co.uk

At Ultimate Games Room we do aim to have your product delivered right up to your front door within 7-14 working days from the date of your order clearing the necessary fraud checks by the credit card company, although hot tubs are on a 2-3 week delivery status it may take a little longer if installation is included as this is carried out by a different team and is organised on a first come first served basis.

Although some of our products are on a special order basis and the delivery dates are set by the manufacturer, you will be contacted by them directly at some point after you have submitted your order to update you on the status, if you have purchased a product that states pre order, this means that the product you have ordered is generally manufactured to order, and the manufacturer will inform you of the delivery date.